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    Customer Service

    Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

    SHIPPING TIMES AND COSTS
      • Complimentary ground shipping within 1 to 7 business days
      • In-store collection of ZELIJ POUF™ products available within 1 to 30 business days
      • Next-day and Express delivery options also available
      • Purchases are delivered in a polybag tied, with the exception of certain items
    • See the delivery FAQs for details on shipping methods, costs and delivery times
    PAYMENT METHODS

    Cazawii Shop accepts the following payment methods:

      • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
      • Cazawii features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
    • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
    EXCHANGES, RETURNS AND REFUNDS

    Items returned within 15 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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    This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

    Women’s apparel sizing

    SizeXSSMLXLXXL
    Numerical0 – 24 – 68 – 1012 – 1416 – 1820 – 22
    Bust (Inches)31.5 – 32.533.5 – 34.535.5 – 3738.5 – 40.543 – 45.545.75 – 48
    Waist (Inches)24.5 – 25.526.5 – 27.528.5 – 3031.5 – 33.536 – 38.541 – 43.5
    Hip (Inches)35.5 – 36.537.5 – 38.539.5 – 4142.5 – 44.547 – 49.552 – 54.5

    Men’s apparel sizing

    SizeXSSMLXLXXLXXXL
    Numerical25 – 2728 – 3031 – 3334 – 3738 – 4243 – 4747 – 52
    Waist (Inches)26 – 2829 – 3132 – 3435 – 3839 – 43.544.5 – 4950 – 53
    Chest (Inches)33.5 – 35.536.5 – 38.539.5 – 41.542.5 - 44.545.5 - 48.549.5 – 52.553.5 – 58
    Neck (Inches)13 – 13.514 – 14.515 – 15.516 – 16.517 – 17.518 – 18.519 – 19.5
    Sleeve (Inches)31.25 – 31.7532 – 32.532.75 – 33.2533.5 – 3434.25 – 3535.25 – 3636.25 – 37
    Hip (Inches)31.5 – 33.534.5 – 36.537.5 – 39.540.5 – 43.544.5 – 48.549.5 – 53.553.5 – 57


    Kids’s apparel sizing

    SIZEXS
    (4-5 Years)    		S
    (6-7 Years)    		M
    (8-9 Years)    		L
    (10-11 Years)    		XL
    (12 Years)    		XXL
    (13-14 Years)
    HIGHT (INCHES)39-45"45-51"51-54"54-57"57-60"60-65"
    WEIGHT (INCHES)33-48"46-61"61-72"73-84"85-96"97-120"
    CHEST (INCHES)23-24"25-26"27"28"29"30"
    SLEEVE LENGHT (INCHES)18.5-20"21.5-23"24.5"26"27.5"29-30.5"

    Size Guide
    Adult's Size Chart
    CHEST:

    Around the fullest part of the neck, at the base.

    WAIST:

    Around the narrowest part of the waist.

    HIPS:

    Around the widest point of the hips.

    SKORT LENGTHS:

    From the crotch to the anklebone on the inside of the leg.

    Kid's Size Chart
    CHEST:

    Around the fullest part of the neck, at the base.

    WAIST:

    Around the narrowest part of the waist.

    HIPS:

    Around the widest point of the hips.

    SKORT LENGTHS:

    From the crotch to the anklebone on the inside of the leg.

    Pouf Size Chart
    ZelijPouf Lengths:

    From the top to bottom and the side.

    Shipping

    • Complimentary ground shipping within 1 to 7 business days
    • Express delivery options also available
    • Purchases can be delivered in four types of packaging, which are. Cardboard box, tubes, polyethylene bags or mailing envelopes. Some products might require extra packaging to ensure protection during shipments.
    • See the delivery FAQs for details on shipping methods, costs and delivery times

    Returns And Exchanges

    • Easy and complimentary, within 15 days
    • See conditions and procedure in our Refund Policy

    WISH LIST AND COMPARE

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